January 23, 2018
    

“We called Richard when we were at odds with our contractor. The work was not getting completed and the contractor was demanding more money to finish.  Richard came to the house and immediately grasped a tense situation.  He first listened to our complaints, then convinced the builder to stay and air his side rather than storm off.  Richard then facilitated a two hour mediation which lead to an agreed upon set of steps for the contractor to follow.” -John